Consumer Information

The CheckImage Collaborative recognizes the need to share industry information with consumers. The following links may contain helpful information for understanding the Check 21 Act and how it will affect your interaction with your financial institution. For additional information or if you have questions, please contact your local financial institution or visit one of the following Web sites to learn more:

• Federal Reserve Board Consumer Guidance
  Understand electronic check conversion: when is your check not a check?
  
  
• Consumer Guide to Check 21 and Substitute Checks
  Learn how Check 21 affects you and the ins and outs of substitute checks.
  
  
• Consumer Frequently Asked Questions about Check 21
  Get answers to your most frequently asked questions about Check 21.
  
  
• What You Should Know About Your Checks
  Review how your checking account has changed based on the Check 21 Act.