CheckImage Collaborative
Communications Work Group
Scope, Objectives and Deliverables

Communications Work Group led by Jeannine DeLano - FRB Boston

Contact Information:

Jeannine DeLano
Retail Payments Office, Federal Reserve Bank of Boston
Jeannine.M.DeLano@bos.frb.org
(617) 973-3580

Scope - The scope for this Work Group includes developing and distributing industry-level communications focused on raising the level of understanding of Check 21 and Image Exchange processes and issues that have been encountered. The Communications Work Group will identify communication and education needs, distribute recommendations from Operating Practices and IQA Work Groups.

Objectives and Deliverables - This Work Group will develop and document the following practices:

• Collect and publish volume data to illustrate 'electronification' movement
• Promote 'Image Exchange' video and other messages regarding an image-based clearing environment